Cancellation & Refund Policy

1. Cancellation Policy

• Customers must inform us as soon as possible for cancellations
• Cancellation charges depend on timing and services booked
• Some services may be non-refundable (tickets, visas, hotels)

2. Refund Policy

• Refunds will be processed based on supplier rules (airlines, hotels, etc.)
• Processing time may vary depending on service providers
• Service charges may be deducted

3. No-Show Policy

No refunds will be provided for no-shows or unused services

4. Changes to Bookings

• Changes in travel dates or services may incur additional charges
• All changes are subject to availability

5. Special Conditions

• Visa fees are non-refundable once applied
• Umrah / Ziarat / Group packages may have separate policies

6. Force Majeure

In case of events beyond control (natural disasters, pandemics, political issues):

• Refunds will depend on third-party policies
• We will assist clients in rescheduling where possible

7. Contact for Support

For any refund or cancellation queries, contact our support team for assistance.